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New Reviewer

Did not deliver what sale person promised. Very over priced. Painters were sloppy and not truthful about products used

Did not use oil based primer, sloppy, paint on woodwork. Lead painter was to clean it, he lied to us.Sho

User's recommendation: Shop around, use local painters.

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ID
#3847640 Review #3847640 is a subjective opinion of poster.
Cons
  • Expensive
  • Sloppy
Preferred solution
Let the company propose a solution

Inside paint

Inside paint A very bad job and I will reach out to you and you guys didnt do anything I will never call you guys again stop sending me brochure
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ID
#3660094 Review #3660094 is a subjective opinion of poster.
Location
Port Chester, New York

Disappointed from the beginning.

When seeking an estimate for interior painting, the owner and estimator, Spencer, was unprofessional, unreliable and nonresponsive. I had an appointment scheduled with him for an estimate, and he never showed up or called. When I called the office his employees said he was unavailable. Never heard back from him which was definitely a red flag for me not to pursue further with this company.

User's recommendation: Beware.

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ID
#3372543 Review #3372543 is a subjective opinion of poster.
Location
Baltimore, Maryland

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New Reviewer

Poor service and quality of work done

CertaPro - Poor service and quality of work done
I hired CertaPro Painters after Tony Caballero gave me and estimate. The painter that came to my house could not have been a professional painter. I received sub par service and painting. I have an older house that had several ok many picture holes in the walls. I explained to Tony that I wanted them fixed before it was painted. My interior doors (room and closet) had been replaced recently also, so there was quite a bit of work that was needed. Tony assured me the work was guaranteed and that it would be done by a professional painter. That is not what I got. When I addressed the issue with Tony he came back with the painter and although they both spoke English they decided to talk among themselves in Spanish. That was the first RED FLAG then when finished I still have *** looking walls that are not correct. You can see the new mud on the walls that appear to be unpainted, dips from where the roller sat on the wall, some holes still in the wall, bumps and spots all over the place. It looks like my husband and I did it. I paid for it to be done so it would not look that way. I am to say the least Very Disappointed in the quality and service. DO not recommend them to anyone. This was not a good experience at all. Maybe if my husband would have been here it would have been different, but I am not sure. Poor work, Poor service sorry I picked them.
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ID
#3322542 Review #3322542 is a subjective opinion of poster.
Location
Madison, Mississippi
Pros
  • Friendly
Cons
  • Poor quality finish
  • Poor quality