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I have to admit that every one of the Certapro employees I dealt with were very professional and courteous, however better screening of their subcontractor painters (which I did not know the used) needs to be done. There was a total disregard of property; water hose...
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#1302848
We were scheduled to have 3 rooms in our house painted. I took two days off from work to get the job done. The morning of the paint services, I saw I had a voicemail and I listened to it as Certapro informing me they had trouble matching the paint for one of our room...
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#1275197
The owner assured me I was hiring Certapro-he never disclosed he would subcontract. This was an interior $10,000 job. I thought I'd get a top notch job for that amount-it represented a large sum of me. Instead I received, "Wilson Painters". The owner of THAT business...
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Anonymous
Patty

They are horrific! There is a reason you can’t leave a negative review on CertaPro’s website, any of them! They destroyed my house. I cannot even type this without getting ups...

#1265531
This company SUBCONTRACTS out. I was never informed that I was hiring, "Wilson Painters" and my business subcontracted out. I was promised there would be three painters that would remain on the job for the week. There was Wilson then several strange men apparently with...
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#1263651
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Certapro - Terrible

They are overbooked, understaffed and cannot keep commitments. Excuses and poor communication from CertaPro in Overland Park, Kansas. Find a company with integrity to paint your home.
1.0
Details
Customer service
Reliability
#1253698
What a complete waste of time. I have spent the last 2 weeks listening to excuse after excuse of why they are unable to start work on my house. Yesterday I call to find out when work will actually start and was told Monday (5/14/2018). Fine, be able to start work...
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Anonymous
Anonymous

Call Lanny Hamilton painting 317 5147132

1.0
#1253661
Do not hire CertaPro - no prep work, terrible service
Do not hire CertaPro - no prep work, terrible service
Do not hire CertaPro - no prep work, terrible service
Do not hire CertaPro - no prep work, terrible service
Do not hire CertaPro - no prep work, terrible service
Do not hire CertaPro - no prep work, terrible service
Do not hire Certapro of Needham, Mass., which also operates as Certapro Painters of Norfolk County. Their prep work was poor, their painting and repair work was poor, the customer service was terrible, and they are reluctant to honor the two-year guarantee they offer....
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1.3
I didn't like
  • Poor quality
  • Painters
  • Customer service
#1220385
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Certapro - Popcorn ceiling removal

I was not home when they did the work said it would take 3 days ended up a week and a half. Stole things used my stuff to clean and took it with them. Drank beer and bottled water out of fridge hid empties on vanity. Tripped curcuit breakers and shorted out themostat. When I came home they were using their phone flashlights to paint. Terrible job painting.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1199131
We hired Certa Pro Painters of Louisville, KY to paint some trim and doors in our home. Their painters lacked skill and expertise to do the job. They would not use drop cloths or tape to prevent paint getting on walls, door knobs, carpet, or walls not being painted....
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1.0
#1148328
So like many people who just don't have enough time I went through home advisor to get a quote from my house. I did my research for the average cost of an interior paint job for houses my size. To be clear, I have a one story house 4 bedroom 3.5 bath. There was no...
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Anonymous
Anonymous

Thanks for your comments. As another female isn’t it terrible that you have to be aware of even these big established companies want to rip us off. I am staying far away from ...

#1145827