Certapro - Popcorn ceiling removal
I was not home when they did the work said it would take 3 days ended up a week and a half. Stole things used my stuff to clean and took it with them. Drank beer and bottled water out of fridge hid empties on vanity. Tripped curcuit breakers and shorted out themostat. When I came home they were using their phone flashlights to paint. Terrible job painting.
We hired Certa Pro Painters of Louisville, KY to paint some trim and doors in our home. Their painters lacked skill and expertise to do the job. They would not use drop cloths or tape to prevent paint getting on walls, door knobs, carpet, or walls not being painted....Read more
So like many people who just don't have enough time I went through home advisor to get a quote from my house. I did my research for the average cost of an interior paint job for houses my size. To be clear, I have a one story house 4 bedroom 3.5 bath. There was no...Read more
Bedford Hills location in NY has the same self-written, or bogus, positive reviews as all their other locations. But it is the overwhelming number of complaints that our legitimate. Our place has been trashed by what are nothing more than day laborers. They left mounds...Read more
What should have been a 3-4 day job, as promised by the franchise owner, turned out to be two weeks. The first "painter" that was sent was to remove wallpaper and then prepare the walls for painting, then paint. Well, the wallpaper was removed, very little sanding was...Read more
The Certa ProPainters (corporate) business model is focused, in my opinion, on one thing: Make money. And they do. At the expense of customers and franchisees. I am a former Certapro Painters franchisee who, like probably hundreds of others, suffered severe financial...Read more
I didn't like
- In my opinion - fraud
Friends of mine choose this company to paint there house. The subs that painted the house took checks from the back of there check book and started cashing checks. This was all proven and the police were contacted. This company passed the blame and said they could not...Read more
I didn't like
- Customer service
These are the worst painters I've ever come across. They have no concept of how to prep the exterior of the house. No masking, no caulking, no sanding or patching. Overspray covers eaves, trim, gutters, electrical boxes, foundation walls and mahogany decks. The...Read more
Expected a professional job and got a professional screwing right down to the gag order to resolve everything. Had shelves painted in place, peeling paint, missed areas, underpainted surfaces, damage to other areas of the home, etc. House was left open every night,...Read more
These people are very unprofessional. We were told by the manager that it would be a 3 day job to paint some rooms in my house. When the painters came they commented that it would be more than 3 days to paint and walked out. We were given a lame excuse as to why the...Read more
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